Postage & Packing is free on all UK orders, having been included in the
retail price based on the weight of the goods and the cost of posting them
via
First Class Recorded Delivery. You pay only what you see for each item - there
are no postage and packing charges for UK customers whatsoever at the
Rising Dragon Feng Shui Store. In addition, Online Courses and Distance Feng
Shui Consultations carry no shipping charge wherever you are.
We do our utmost to deliver your order right away. Normally, we will send your
order to you in 2-4 business days, and if it's particularly urgent, you can
call us on 0845 123 2918 and we'll let you know exactly when your order
will go out.
Back Orders
If your item is not in stock, we will back order for you. You will be alerted
to this by email and will be kept informed throughout.
Returns
All products carry a 30 day no-quibble money back guarantee - simply return
the item to us within 30 days of the dispatch date and we'll return your
payment in full, no questions asked.
Online Courses and Feng Shui Consultations are excluded from our 30
day money back guarantee. If you wish to cancel purchase of an Online Course,
you must notify us within 30 days and you must not access the course. Once
you have logged in to the course, no money will be refunded.
Feng Shui Consultations may be refunded on a discretionary basis only;
please contact us as soon as possible if you wish to cancel an order. If
work has been carried out, you will not be able to claim a refund. |